Queenswood Ball 2023, Hatfield

Terms & Conditons

Any bookings made for our services supplied by Fill The Floor Discos represent the agreement to the following Terms and Conditions:

All information supplied to Fill The Floor Discos about you (the client) is true and correct.

You agree to pay the fee confirmed via email in full no later than two weeks before your function.

A non-refundable reservation fee as specified in your confirmation email must be received to secure your booking. The remaining balance is payable as agreed within your confirmation email.

Should you cancel a service within four weeks of the function date, a cancellation fee of 50% of the full fee will be payable to Fill The Floor Discos. Should you cancel a service within two weeks of the function date, a cancellation fee of 100% of the full fee will be payable to Fill The Floor Discos.

In the unlikely event your booked service is unable to be supplied for any reason, Fill The Floor Discos reserves the right to fulfill our obligations by arranging for a suitable alternative so that the function can proceed.

If requests and special dedications are required on the function date, a requests form must be completed by the client and uploaded via our website no later than two week before the function date. If request forms are not received, we can not guarantee your DJ will be able to play your favourite songs. Any requests not listed will be played if available. Some tracks may contain explicit content which may offend guests. Whilst we try in all cases to minimise this, occasionally one may slip through the net. If you would like us to try our best to ensure these tracks aren't played please let us know by emailing info@fillthefloordiscos.co.uk.

In cases where Fill The Floor Discos equipment has been left unattended for any period there is not a right for the client, the clients guests or any other person to use such equipment. Any damage to equipment by the client or the clients guests will result in the termination of function and possible communication with the local police.

The client is responsible for the behaviour of all of their guests and for safeguarding the DJ and all equipment against theft, damage or other risks from the moment of arrival to final departure.

From time to time Fill The Floor Discos may take photographs or video during the evening. Unless expressly forbidden by the client, Fill The Floor Discos is deemed to have agreed to such photographs and video being taken and used to promote our business.

Decorations to be placed on DJ stands will require authorisation from the DJ at the start of the function. Drinks are not to be placed on any equipment.

DJ’s are instructed to terminate the evening at the agreed time (usually 12am). To adhere to local licensing laws the last song must finish at this time and no further songs can be played.

DJ’s are instructed to disallow microphone use for anything other than. We would ask that appropriate language is used in front of children and others who may take offence when using the microphone(s).

If using our Photo Booth service, we ask that you have checked with your venue that the appropriate space is available for setup (approx. 3m x 3m for the Classic Photo Booth and 1.5m x 3m for the Magic Mirror Booth) and within access of a mains supply within 10m of the booth.

The Photo Booth attendant's instructions must be followed at all times to ensure the safe running of the Booth. You, the client will take full responsibility for any deliberate damage caused to the booth by you or your guests.

Young children must be accompanied by an adult at all times when using the photo booth. Any props belonging to Fill The Floor Discos must be returned to our Photo Booth attendant after each use of the Photo Booth.

In the event of behavior by guests that could affect the safe running of our equipment, damage to the Photo Booth, props or other equipment, rudeness or threats to our staff, we reserve the right to immediately cease use of the equipment and remove it from the event. In this instance the fee still remains payable in full.

If the attendant feels due to excess alcohol someone is unfit to use the booth we reserve the right to refuse them access to the booth.

Fill The Floor Discos photo booth images are uploaded to our website photo booth gallery up to 48 hours after your function. These pictures can be password protected within your gallery with the code printed on each picture. Please state if you require a password protected gallery. Please note: we may sometimes use these images for promotional purposes.

We will delete any images deemed to be offensive, or could cause embarrassment to individuals and will remove any picture from our website and Facebook page if requested.

In the event of equipment failure resulting in the complete loss of music, failure of Photo Booth equipment or Karaoke services for longer than 30 minutes, you will be entitled to a full refund unless the failure is caused by events outside of our control (e.g local power failure).

Our priority is providing you with service that you will remember. If for any reason we fall short of your expectations, please send us an email at info@fillthefloordiscos.co.uk.